FAQ

FAQ – Everin Creations

What materials do you use for embroidery and DTF printing?

We use high-quality threads and fabrics to ensure each piece is durable, vibrant, and comfortable.

What’s the difference between embroidery and DTF printing?

Embroidery is limited to text customization with a classic look. DTF allows photos and images with vibrant detail.

How should I care for my custom item?

Gentle wash and avoid harsh chemicals to maintain quality.

How can I submit my design or idea?

For DTF, upload photos via our plugin. For embroidery, only text is available.

Can I request embroidery for a logo?

Yes, contact us for a custom quote.

Can I make changes after placing an order?

You may change orders within 24 hours. After that, no changes are possible.

How long does a custom order take?

Most orders are completed within 5-10 business days depending on complexity.

Do your products come in different sizes?

Yes, see the product page for options or contact us for assistance.

Are there limits to embroidery or DTF design sizes?

Design size depends on the product. We ensure it fits properly.

How long does shipping take?

Orders within Canada & USA typically arrive within 7–10 business days.

Can I return or exchange a custom order?

Returns are limited since items are personalized. Contact us if issues arise.

Do you offer gift wrapping?

Yes, please see our Gift Wrapping Add-On page.

Can businesses or teams place custom orders?

Yes, we welcome group and corporate orders.

Are there discounts for bulk orders?

Yes, contact us to discuss pricing.